James Johnson is the Learning and Development Director at ScanSource, where he leads a team of professionals who design, deliver, and evaluate global learning programs. His background in process improvement and leadership training includes over 20 years of experience at Synnex, SmileMakers, and BlueCross BlueShield of South Carolina as well as a suite of certifications, including SHRM-SCP and Korn Ferry's 360 Feedback. James earned his BS in Workforce Education Development from Southern Illinois University and an MBA from Clemson University, reflecting his strategic and analytical approach to corporate learning.