Call Insights and Analysis – What Top Performers Do Differently


Founder and Managing Partner, Intelligent Conversations
Webinar Recording Details
  • Date and Time
    Tue, Nov 10, 2020 at 11AM Pacific / 2PM Eastern
  • Duration
    1 Hour
  • Cost
    $0 (Free)
  • Want Access?
    Register to view the recording.


What would your revenue look like if you could clone your top producers? Better yet, how much would you grow if you helped your top producers identify at least one area on every call where they could improve?  How confident are you that you know exactly what your salespeople are saying during sales calls and demonstrations?  Do you have a system to provide feedback?  Even without being on every call or in every meeting?

During this session, sales development expert Mike Carroll will share insights gained from the call analysis platform used by clients at his company, Intelligent Conversations. Topics explored comparing top producers with average producers include:
  • Average talk/listen time
  • Average pace of speech
  • Average and longest talking segments
  • Number of questions asked
  • Balance of questions asked throughout a call
  • Cold terms and filler words
And more important than knowing this data is understanding what to do with it and how to leverage it to improve your coaching conversations.

About Mike Carroll

As Founder and Managing Partner of Intelligent Conversations, Mike Carroll brings more than 28 years of business-to-business sales experience to help middle market companies drive remarkable growth.  Mike works hands-on with senior executives, sales leaders, and salespeople to build profitable sales cultures.  He has transformed hundreds of sales teams by changing behaviors and leveraging proven methodologies to increase sales and improve profitability.  While Mike is proud of the impact he has had on thousands of sales professionals and sales leaders across North America, he takes tremendous satisfaction in helping CEOs, owners, and executives eliminate their uncertainties and doubts when making decisions about their sales team.  His new book, The Sales Team You Deserve, will be published later this year.


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