If you're in the training business, you're in the business of behavior change. And, wow, it's really difficult. We are all, literally, creatures of habit. Our role in helping people have the courage and discipline to change the way they act is significant and tricky. 

You undoubtedly know about the power of habit building (and if not, you should). But we've all had the experience of trying to build good habits ... and for all our best intent, having them nonetheless wither on the vine. 

The step before habit building is understanding the difference between Easy Change and Hard Change. Until you do that, you and your clients will perpetually struggle to make the changes that matter most.

In Michael's latest practical, fun and interactive session you will learn:

1. The difference between Easy Change and Hard Change ... and why it matters
2. Why the direct approach to Hard Change rarely works
3. The foundational coaching question that lies at the heart of Hard Change

Michael Bungay Stanier is best known for his book The Coaching Habit, the best-selling book on coaching this century and one that Brené Brown calls "a classic". His new book is How to Work with (Almost) Anyone. Michael is Australian, was a Rhodes Scholar, and lives in Toronto, Canada.

Download the five questions of the Keystone Conversation at www.MBS.works