Sales of the latest handheld devices have surged by 50% over the last quarter. Employee turnover has declined by 20% in the past nine months. Compliance discrepancies have decreased by 40%. Senior executives consistently ask, “What caused it?”
 
This simple yet crucial question is asked frequently in organization—and being able to isolate the effects of programs and projects enables us to answer this question credibly and reliably. Failing to do so allows others to make their own assumptions.

Isolating the effects of programs isn't about separating them from other organizational activities. Instead, it positions you as a better business partner, allowing you to: 

• Credibly explain how program investments drive results
• Provide evidence that programs drive improvements in business measures
• Connect programs to results, demonstrating impact and ROI

This session is crucial for professionals aiming to demonstrate the impact and ROI of their projects. Join us to master these techniques and position yourself as a credible business partner.

Patti P. Phillips, Ph.D., is the co-founder and CEO of ROI Institute, Inc., a US-based consulting firm that serves for-profit, not-for-profit, government, and non-governmental organizations in 70 countries as they build capability in measurement, evaluation, and human capital analytics using the ROI Methodology®.

An internationally recognized leader in measurement and analytics, Patti is routinely invited to speak at industry conferences worldwide and contributes to the growing amount of research in human capital and human capital analytics. Her expertise is documented in over 50 books published by McGraw-Hill, Wiley, Kogan-Page, Berrett-Koehler, and other major publishing houses. Her work has been cited on CNBC, Euronews, and National Geographic and published in more than a dozen business journals. She is a thought partner to organizations such as The Conference Board, the Institute for Corporate Productivity, and Cognota. 

She is the recipient of the 2022 Association for Talent Development (ATD) Thought Leader Award and the 2019 Center for Talent Reporting Distinguished Contributor Award. In 2019, she was named among the top fifty coaches globally by the Thinkers50 organization and named a finalist for the Marshall Goldsmith Distinguished Achievement Award for Coaching. Patti serves as the vice chair and finance committee member of the United Nations Institute of Training and Research (UNITAR) board of trustees; chair of the Institute for Corporate Productivity (i4cp) People Analytics Board; Senior Advisor for The Conference Board; board member of the International Federation of Training and Development Organizations (IFTDO), and board member of the International Society for Performance Improvement (ISPI).

Patti can be reached at patti@roiinstitute.net.