You want it this way; I want it that way. It’s been said that negotiation is the art of “letting the other side have your way.” But just how skilled are we at practicing the day-to-day art of negotiation at work? Do you get sweaty palms just anticipating an interaction or blurt out a request that sounds strangely like a demand? Can you talk your way out of an impossible timeline or get that budget bump your unit desperately needs? Although there are times when we’d give just about anything to gain the upper hand on the job, what we say and how we say it can make or break us in the long run—and often, in the short run, too. As always, our communication skills are on the line.

This webinar will explore practical strategies for negotiating with your subordinates, your boss, and your team. In this session, you will:

• Learn the meaning of “principled negotiation”
• Uncover your own negotiation style
• Discover the value of BATNA
• Identify negotiating tricks used against you
• Find out how to “get past no” in difficult situations

Dr. Constance Staley is a Professor of Communication at the University of Colorado, Colorado Springs. She holds a B.S. in education, an M.A. in linguistics, and a Ph.D. in communication. As a mid-career academic, Dr. Staley worked as a trainer in an East Coast Fortune 500 company, designing and delivering all management and supervisory training. She was selected as a Fulbright Scholar to teach in the republic of Kyrgyzstan in the former Soviet Union; has won the University of Colorado Outstanding Teacher Award; and was twice nominated for a CASE U.S. Professor of the Year Award.

Connie has published 20 books/editions and recently served as Special Assistant to the Chancellor, leading a university initiative to design a next-generation campus Career Center for students. She is a sought-after conference keynoter and a highly popular trainer, both onsite and online. Dr. Staley currently teaches university courses in Communication, Training, and Consulting; Professional Public Speaking Online; and Conflict Management.