In today’s competitive marketplace, sales performance is no longer driven by activity alone — it’s driven by awareness. This dynamic and practical webinar explores how cultivating self-awareness within sales teams directly improves selling behaviors, customer relationships, and measurable results. Participants will learn why top performers consistently evaluate how they communicate, listen, position value, and respond to feedback — and how that awareness becomes a competitive advantage.

During this session, sales leaders will discover simple, actionable strategies to help their teams recognize blind spots, separate identity from outcomes, and shift from reactive habits to intentional behaviors. We will explore how perception — especially customer perception — influences retention, referrals, and revenue growth, and how structured feedback can become a powerful coaching tool rather than a performance threat.

Attendees will leave with a clear framework for embedding self-awareness into their sales culture, turning everyday sales conversations into development opportunities. When sales professionals understand how they show up, how they are perceived, and where they can improve, confidence rises, excuses decrease, and performance becomes far more consistent and sustainable.

Tim Hagen is the President of Progress Coaching and a nationally recognized leadership development strategist with more than three decades of experience helping organizations build high-performance coaching cultures. He specializes in equipping leaders to drive behavioral change, strengthen accountability, and elevate talent development through practical, scalable coaching systems. Tim is the creator of the QALMS coaching framework and numerous leadership and sales development programs designed to turn everyday conversations into powerful growth opportunities.

Throughout his career, Tim has partnered with organizations across financial services, manufacturing, professional services, and sales-driven industries to improve performance through self-awareness, structured coaching, and measurable reinforcement. Known for blending practical business insight with innovative coaching strategies, he is passionate about helping leaders move beyond training events and create sustainable cultures where coaching becomes the engine for performance, engagement, and long-term success.   

Books by Tim Hagen