The Data-Driven Formula to Close 80% of Your Calls: What We Learned from Analyzing MILLIONS of Phone Calls
Speaker
Content Marketing Manager, LogMyCalls
Webinar Recording Details
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Date and TimeTue, Jul 22, 2014 at 10AM Pacific / 1PM Eastern
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Duration1 Hour
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Cost$0 (Free)
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Handouts
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Description
In Q1 and Q2 the LogMyCalls Conversation Analytics engine analyzed millions of calls across dozens of industries. This data was analyzed using speech recognition technology and hundreds of thousands of proprietary algorithms. We extracted data about caller lead score, conversion rate, missed opportunities, sales skills, and even caller confusion and frustration.
In this webinar you'll get an in-depth look at our stunning findings-data that NO ONE has ever extracted from calls before:
And what is the formula to close 80% of your calls? Seriously. We found a stunning formula hidden in the data.
In this webinar you'll get an in-depth look at our stunning findings-data that NO ONE has ever extracted from calls before:
- How does Conversation Analytics know there was an appointment set or a sale made on the call?
- What ONE sales skill can improve your conversion rate by 10.4X!!!?
- What did we learn from analyzing MILLIONS of call segments from dozens of industries?
- 29% of all calls result in a conversion
- 46% of sales inquiries are missed opportunities for revenue
And what is the formula to close 80% of your calls? Seriously. We found a stunning formula hidden in the data.
About McKay Allen
McKay is a respected marketer and demand gen expert. He has spoken at events across North America including SMX, Social Media Strategies Summit, and SES. He has authored articles in Search Engine Journal, Mobile Marketer, Mobile Marketing Watch, Target Marketer, Search Engine Watch, Social Media Examiner and numerous other publications. He has placed content on MSNBC, Forbes.com and even the Google Analytics Blog. He has even been hailed as a 'Marketing Jedi' and 'one-man lead generation powerhouse' by Direct Marketing News.
McKay is the Content Marketing Manager at LogMyCalls. He directs the content, PR, and demand generation cycle and strategy.
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