Versatility: The Secret Weapon of Today's Salesforce
Date and TimeWed, Mar 25, 2015 at 10AM Pacific / 1PM Eastern
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Studies have shown that salespeople can improve their performance by more than 50% by using the skills of Versatility. Versatility allows salespeople to adapt their selling approach to the customer's buying approach, maximize their social selling capabilities, and create a more engaging customer experience.
This webcast will describe how your salespeople can improve their versatility to build stronger customer relationships and improve sales performance. As a result of attending this session, you will learn how to:
- Use Versatility to improve sales effectiveness
- Identify customers' buying style and how best to engage them
- Quickly build rapport with customers and prospects of all levels
- Communicate persuasively with any type of customer
About Michael Leimbach, Ph.D.
Michael Leimbach, Ph.D., is Vice President of Global Research and Development for Wilson Learning Worldwide Inc. With more than 35 years in the field, Dr. Leimbach provides leadership for researching and designing Wilson Learning’s diagnostic, learning, and sales performance capabilities and has managed major research studies in sales, leadership, and organizational effectiveness. He also developed Wilson Learning’s impact evaluation capability and return on investment models. Dr. Leimbach has served as a research consultant for a wide variety of global client organizations, is Editor-in-Chief for a major professional journal, and serves on the ISO Technical Committee on Quality Standards for Learning Service Providers. Dr. Leimbach has coauthored four books, published more than 100 professional articles, and is a frequent speaker at national and global conferences.
About David Yesford