Rethinking the Purpose and Process of Performance Management
a WHITE PAPER from Sales & Marketing Management | Sponsored by Citizen Watch America

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They say what gets measured gets done. But are managers measuring the right metrics when trying to monitor the performance of their teams? Most workplace performance management processes have multiple conflicting intentions, according to an HR expert cited in this report. Insights shared here include five common-sense dynamics that capture a large part of an employee’s performance and why collaboration should be part of every worker’s performance metrics.

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