The end of the year is a traditional time to recognize employees, but how you recognize them will define the difference between boring and exciting, between ineffective and engaging, and inspire greater performance in the coming year.  Join Dr. Bob Nelson, multi-million copy bestselling author (1501 Ways to Reward Employees, The 1001 Recognition & Rewards Fieldbook+) and the world's leading authority on employee recognition, rewards and engagement to discuss creative ways you can recognize your employees this holiday season that goes beyond a glass of eggnog at the holiday office party. 

Are You Part of the 74% of Team Leaders Struggling to Motivate Their Team? Credibility is the linchpin of trust, both within and beyond your organization. Yet a mere 26% of Americans perceive CEOs as credible in their words and actions. According to SalesFuel's 2023 State of Credibility in America study, there is a compelling link between leadership credibility and workforce motivation.

In this session, Steve will share what it really takes to achieve Customer Engagement excellence. As a result of his firm’s stellar work with some of the largest and most recognized brands, Steve believes that most sales training companies have it wrong. They focus on winning the deal. Many suppliers have it wrong as well, with no strategy, tools, or understanding of what it takes to build a long-term relationships where both supplier and customer achieve new levels of mutual value.

In this webinar, we will explore how to develop a branded customer experience that enhances the perceived value of your company, while impacting revenue.  Specifically, you will learn the risks you face when your customer experience does not consistently meet customers' expectations, the key ingredients to every customer experience encounter, and the areas that are crucial to transforming your customers' experience with your brand.  We will leverage this understanding of the customer experience to go beyond the expected and deliver an experience that enhances value and provides for additional revenue opportunities.

When it comes to assessing the potential for scaling your company’s revenues, the past does not necessarily equal the future.   Sure, a track record of achieving sales targets is clearly important and might be an indicator of future performance, but to really succeed going forward, your company must build a solid and scalable platform to support growth through sustainable, long-term sales effectiveness.

Watch sales people react to any marketing presentation, and the disconnect between the teams is palpable.  When the reps’ most mundane smartphone updates are more compelling than the marketer’s plans to facilitate their success, it’s clear that marketing and sales are operating from different playbooks.

How do you maximize performance in your sales process?  How do you identify and share best practices strategies and tactics among your sales people?  How does your organization support their performance beyond training?  How do your sales managers coach?

Top sales professionals don’t just close deals—they leverage smart delegation to maximize their selling time and grow their income. Yet many sales reps get bogged down by admin work, lead research, and follow-ups that pull them away from high-value activities.  

Today, more than ever, there is a need to ensure that virtual training works to improve organizational outcomes. Because of the surge in work-at-home arrangements and travel restrictions caused by the global pandemic, most learning shifted to virtual learning without the benefit of careful planning or preparation. This shift requires program owners to design virtual training with desired outcomes in mind and demonstrate that the virtual format works.

High performing sales managers have a profound impact on a company's bottom line sales results. But, too often training initiatives focus on salespeople and not a company's frontline sales management team.

With the rise of AI, chatbots, and a barrage of martech innovations, even the savviest of marketing & sales leaders are left feeling lost. That's why we're excited to bring you a game-changing webinar that offers an executive's guide to the latest trends and technologies in digital transformation.  

This webinar is a foundational lesson in using the DISC behavioral classification to quickly connect with prospects. We all have preferred ways of processing information, evaluating options, and engaging in conversations.  

Generations? You’re not alone! According to Deloitte, 2024 was the first year that 75% of the workforce consisted of Millennials and Gen Z. These younger generations often face just as much difficulty understanding and aligning with older generations as the reverse, creating a two-way disconnect that can impact workplace harmony and productivity.  

If you start your Sales pitch with the dreaded words "We were founded in….", I have bad news for you. This is the worst possible way to start a presentation. Why?

Survey results from the Workforce Institute indicate that 87% of employees report a high level of inclusion at their company when there’s a strong culture of recognition.1 Of those surveyed, nearly one-quarter said that they’re not recognized frequently enough. A Gallup report found that, when recognized, employees are five times more likely to feel connected to their company’s culture and four times as likely to be engaged. A recent Achievers survey revealed that 48% of leaders said their culture has deteriorated since the start of the pandemic because of lack of employee input and their failure to connect with remote employees.

Would you throw a party if your chief financial officer told you "I can account for 94% of our expenses this year?"  Of course not - and yet, when your chief revenue officer says, "We hit 94% of our revenue goal - let’s go celebrate!" your sales team is throwing a big party.  Many CEOs and company leaders hold their sales team to a different standard and tolerate things they would never put up with from other departments.  Often without even realizing it, they accept mediocrity instead of having the sales team they truly deserve.

With all the turbulence in the economy right now, people are still buying. In fact, some companies are seeing dramatic increases in their business, due to this pandemic. So how do you adjust your sales approach and provide a "story" to your prospect?

AI has the potential to reshape marketing and revolutionize customer engagement... or does it? While access to generative AI and AI-powered SaaS tools has been democratized, many competitive advantages haven't been unlocked. These significant investments poured into new AI systems will see little return if critical synergy between human insight and AI is not in place.  

For years, marketing professionals have grappled with the challenge of measuring the return on investment (ROI) for their initiatives. This webinar is specifically tailored for marketers seeking to master the art of measuring the impact and ROI of their campaigns, advertisements, promotions, and other marketing activities.  

Times have changed. Contacting prospects and even established customers continues to get harder and harder. So how can anyone expect a sales person to be successful? During this webinar learn how you can use LinkedIn in ways you have never used, Google services that make gaining referrals easy, etc. This webinar is dedicated to teaching innovative methods and coaching strategies to drive Unlimited Referrals.

In a recent study on top sales execution trends, 58% of buyers disengage with sales teams and stay with the status quo. The number one reason buyers disengage is that salespeople did not present value effectively or were not aligned to buyers' specific business challenges. In today's competitive marketplace, the combination of a strong set of sales skills and a disciplined mindset will make the difference.

If you're in the training business, you're in the business of behavior change. And, wow, it's really difficult. We are all, literally, creatures of habit. Our role in helping people have the courage and discipline to change the way they act is significant and tricky. 

Sales kickoffs are a great opportunity to inspire teams, build connections, and align on business objectives. SKOs are basically one big learning event: they’re about equipping your sales people with the tools and knowledge they need to be successful and deliver their targets for the coming year.  

Unlock the true potential of your sales career by understanding that a single sale is just the beginning. Exceptional sales professionals recognize that the ultimate goal extends beyond securing a transaction; it involves cultivating a dedicated customer who becomes an advocate for your solutions.