Build Trust and Eliminate Credibility-Crushers in Virtual Meetings
Date and TimeThu, Feb 03, 2022 at 11AM Pacific / 2PM Eastern
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A person’s credibility is no different in virtual meetings than face-to-face meetings, yet many people exhibit behavior on camera that undermines their efforts to build trust and calls their credibility into question. Traditional methods of building trust fail in virtual meetings when you are unaware of how the camera (and thus, your customer or team) reads and interprets certain on-screen behaviors. In this session virtual-selling expert Julie Hansen shares the must-know secrets from her new book, “Look Me In The Eye: Using Video to Build Relationships with Customers, Partners and Teams.”
- Why building trust virtually requires new skills
- Understanding how your audience experiences you on their screen
- Common Credibility-Crushers on video
- The top five virtual behaviors that build trust
- How to build your own “Virtual Credibility”
About Julie Hansen
Julie is also the author of 3 books: Look Me In The Eye: Using Video to Build Relationships with Customers, Partners, & Teams, Sales Presentations for Dummies, and Act Like a Sales Pro! How to Dramatically Increase Sales with Proven Acting Techniques.
In addition to an award-winning sales career, Julie worked as a professional actor performing in over 75 plays, commercials, movies and television shows, including HBO’s Sex & the City.
Julie is a 2020 Brandon Hall Bronze medal winner for Best Unique or Innovative Learning and Development Program and her articles regularly appear in top business magazines around the globe.