DISC: Communicating In The Customer's Preferred Behavioral Language

Speaker

Trevorsmith latest   trevores smith
Founding Director, Success with People Academy
Webinar Details
  • Date and Time
    Thu, May 01, 2025 at 12PM Pacific / 3PM Eastern
  • Duration
    1 Hour
  • Cost
    $0 (Free)
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Handouts


Description

This webinar is a foundational lesson in using the DISC behavioral classification to quickly connect with prospects. We all have preferred ways of processing information, evaluating options, and engaging in conversations.

By learning to "read" your customers’ behavioral styles using the DISC framework, you can adapt your sales approach to build trust, create stronger connections, and increase conversions.

This webinar provides the platform for follow up deep dive sessions into how to sell to each DISC style.

In this interactive session, you will:
  • Discover how to quickly identify a customer’s DISC style.
  • Learn how to adjust your communication style to align with their preferred style.
  • Master strategies to build rapport, handle objections, and close deals more effectively by speaking your customer's behavioral language.
This is a practical, nuts-and-bolt session with practical tools you can implement immediately to connect with customers in a way that feels natural and persuasive.

About Trevor E Smith

Trevor E S Smith is a recognized expert in DISC-based behavioral science, specializing in leadership, sales, and team performance. As the Founding Director of the Success with People Academy, he has guided thousands of professionals in leveraging behavioral insights to improve communication, engagement, and results. He is the creator of the DISC AI Coach, an innovative coaching App that delivers personalized, assessment-driven insights to enhance leadership and sales effectiveness.

A prolific thought leader, Trevor has authored over 350 LinkedIn articles, multiple publications, and carefully crafted training programs that integrate DISC with cutting-edge leadership and sales strategies. His expertise in competency-based talent development and behavioral assessments has made him a sought-after consultant for organizations seeking measurable improvements in team dynamics, sales performance, and leadership impact.

Trevor returns to TMN/SMM following his still sought-after "Turbo-charge Your Coaching and Leadership with DISCerning Communication" session and publication.