Well, expect to see more of that as presentations move virtual.
 
Getting and keeping a customer engaged over a virtual meeting platform, like Zoom or MS Teams, is far more challenging than presenting face-to-face. Your salespeople have invested time and resources in gathering information and designing a solution—the last thing they want to see is customers glancing at their phones, multitasking, or checking out completely.

To be successful today, salespeople need to engage customers in the solution they are offering, whether presenting virtually or face-to-face. Salespeople need to understand how to capture the audience’s attention and engage them in action. In this session, you will learn how your salespeople can better engage their customers during virtual solution presentations to increase close ratios and win sales. 

Sign up today to learn:

• What can happen to a customer’s engagement during a virtual proposal presentation
• The three key steps for gaining and maintaining customer engagement
• Tips to effectively use a virtual platform to encourage customers to take the next step and close the sale

 

Michael Leimbach, PhD, is a globally recognized expert in instructional design and leadership development. As Vice President of Global Research and Development for Wilson Learning Worldwide, he has worked with numerous Global 1000 organizations in Australia, England, Germany, Japan, South Korea, Taiwan, and throughout the United States. Over more than 30 years, Dr. Leimbach has developed Wilson Learning’s diagnostic, learning, and performance improvement capabilities, published over 100 professional articles, co-authored four books, been Editor-in-Chief for the highly acclaimed ADHR research journal, and is a frequent speaker at national and global conferences. He also serves on the ISO Technical Committee (TC232) on Quality Standards for Learning Service Providers and on the University of Minnesota College of Education and Human Development Dean’s Advisory Board.